I got the call that I had been dreading this morning. One of my daughters had broken down on the A1 at one of the busiest times of the day. She was all right. The car was off the road and she was safe. The police had been informed, the roadside assistance was on its … Continue reading Unfolding plans 179 – A break down
Unfolding plans 178 – Out of the toolbox
The topic for this round of presentations has been ‘Out of the Toolbox’. The title is an obvious reference to thinking outside the box but also attempts to draw us back to the work that we do. It was Saul Kaplan who said that we need to take our ideas off the white board and … Continue reading Unfolding plans 178 – Out of the toolbox
Unfolding plans 175 – Lest we forget
There is some irony that on the day we remember the glorious dead of conflicts around the world that there is a conference in Malta to try and stem the flow of migrants into Europe. On the day that we are to remember those who have fallen defending our way of life, who have been … Continue reading Unfolding plans 175 – Lest we forget
Unfolding plans 174 – Walking meetings
Jenny suggested that we go for a walking meeting. It sounded fun and the weather was fine so why not. Actually it has been unseasonably warm for the time of year and the wind was blowing a gale but we are hardy folk and were not going to let a spell of blustery weather put … Continue reading Unfolding plans 174 – Walking meetings
Unfolding plans 172 – World Paper Free Day
It’s World Paper Free Day today. I hope you’re enjoying it. I hope you didn’t send a card! I didn’t know there was such a thing until a couple of weeks ago but I put it in my diary and here it is. I’ve long been an advocate of getting away from paper at work. … Continue reading Unfolding plans 172 – World Paper Free Day
Unfolding plans 171 – Document management
So, one of the best things about going down to the Local Government Forum in Manchester earlier this week was the drive there and back. I know it was awful. I said so in my blog. We got stuck in bad traffic both on the way down as well as the drive home yet it … Continue reading Unfolding plans 171 – Document management
Unfolding plans 166 – War and Peace
I’m not sure if I remember this correctly as it is a long time since I’ve read War and Peace. I’ve always loved the way that the Russian classics were written and whilst it is a long book, (my version was in three separate books) it is well worth a read. I think I have … Continue reading Unfolding plans 166 – War and Peace
Unfolding plans 164 – challenging assumptions
The Lean Start-up training is paying dividends already. No, I haven’t invented some new product that is going to cure world poverty or even make me a small fortune yet I have been able to apply some of the principles that I have learnt, especially around the use of assumptions. I have come to realise … Continue reading Unfolding plans 164 – challenging assumptions
Unfolding plans 151 – Employee engagement and culture
This week is flying by. It’s day four of National customer Service Week already. I’m still wearing my Institute of Customer Service badge (with pride) even though I’ve changed jackets since yesterday. Today’s theme is employee engagement and culture which is perfect as we’re having our second day of our Lean Start-Up training. The group … Continue reading Unfolding plans 151 – Employee engagement and culture
Unfolding plans 146 – Simplicity
Life is complicated. The more I think about it the more complicated it becomes. It seems as if complexity is an inherent part of the way the world works. It’s that second law of thermodynamics again. It states that (forgive me for I paraphrase) ‘In any closed system the amount of usable energy is always … Continue reading Unfolding plans 146 – Simplicity
Thoughts from a Guerrilla Worker 