Bayeux tapestry

What we do at work is more complicated than we think. This is mostly because we don’t think about it. The only time we contemplate the tasks ahead of us is when we start a new job, or when we come to review what we do. Both of these can be quite daunting. My involvement … Continue reading Bayeux tapestry

Location, location, location

How do you know if your region is doing well or not? How do you know if a particular sector is successful? These are the questions I was trying to answer when I fell into the wonderful world of economic data. I was looking at the digital sector in a part of the North East. … Continue reading Location, location, location

Continuous blood

‘We are sorry’ said the text ‘but your session is running late.’ Great I thought as I was already parked up and walking into Morpeth Rugby Club to give blood. ‘Please allow 30 minutes extra for your donation today. Could you please still arrive at your appointment time’ the text continued helpfully. This was the … Continue reading Continuous blood

Less blood

Every so often I give blood.  It makes me feel like I am playing my part.  I have blogged about it several times as each time I go there is always some change.  They are undertaking a gradual redesign of the their process flow.  It is all Virginia Mason and the Toyota Production Model.  There … Continue reading Less blood

Social Care

I had a great morning in the One Point Service at Bishop Auckland. The weather was awful and it didn’t help that I had put the wrong postcode into my satnav but other than that it was time very well spent. The One Point Service brings council staff together with the NHS and provides a … Continue reading Social Care

Unfolding plans 178 – Out of the toolbox

The topic for this round of presentations has been ‘Out of the Toolbox’.  The title is an obvious reference to thinking outside the box but also attempts to draw us back to the work that we do. It was Saul Kaplan who said that we need to take our ideas off the white board and … Continue reading Unfolding plans 178 – Out of the toolbox