It's been a long time since I heard anyone talk about the paperless office. Of course it’s a myth, always has been and probably always will be as there are times when only paper will do. What people have meant by this is a general reduction in the use of paper and a drive to … Continue reading Paperless office
One of the things I really love at work is when I get out the Post-it notes, flip charts and Sharpies. I carry them around in a small toolbox ready for any opportunity to hold a workshop. They come into their own when we need to map a process and that's when you’ll see me … Continue reading A simple process
I have no particular company in mind but my experience of over a quarter of a century working in senior positions within IT has taught me one thing - IT companies often seem worse than the products they sell. Let me explain. How many times have you been in a sales or pre-sales meeting when … Continue reading Worse than the product
I was asked if I would take part in some research into what people experience when moving from the private to the public sector and vice versa. I am always happy to help out where I can with the local universities and having moved from private to public and then back to private I felt … Continue reading A sociable enterprise
I give blood. I do so out of a sense of civic responsibility though it could be because I am pompous and enjoy that feeling of self-righteous smug satisfaction. I have a silver card which is somewhere between twenty five and forty nine donations. I don't think I'll ever get to eat at the Palace. … Continue reading Bloody efficient
It has long been believed that larger organisations are more efficient than smaller ones, or at least have greater capacity for efficiency. This can certainly be proven in areas such as use of assets, retention of skills, reduction on overhead etc. but whether such efficiencies lead to greater effectiveness is another story, one for another … Continue reading Incentive to come together
I received a letter this week inviting me to attend an appointment at my local hospital. It is for some treatment for an on-going condition that I have put off for too long and am glad that the letter has now arrived. I can start to plan around it and soon I’ll be like new. … Continue reading Am I entitled to treatment?