Less blood

Every so often I give blood.  It makes me feel like I am playing my part.  I have blogged about it several times as each time I go there is always some change.  They are undertaking a gradual redesign of the their process flow.  It is all Virginia Mason and the Toyota Production Model.  There … Continue reading Less blood

Social Care

I had a great morning in the One Point Service at Bishop Auckland. The weather was awful and it didn’t help that I had put the wrong postcode into my satnav but other than that it was time very well spent. The One Point Service brings council staff together with the NHS and provides a … Continue reading Social Care

Unfolding plans 178 – Out of the toolbox

The topic for this round of presentations has been ‘Out of the Toolbox’.  The title is an obvious reference to thinking outside the box but also attempts to draw us back to the work that we do. It was Saul Kaplan who said that we need to take our ideas off the white board and … Continue reading Unfolding plans 178 – Out of the toolbox

Unfolding plans 174 – Walking meetings

Jenny suggested that we go for a walking meeting.  It sounded fun and the weather was fine so why not.  Actually it has been unseasonably warm for the time of year and the wind was blowing a gale but we are hardy folk and were not going to let a spell of blustery weather put … Continue reading Unfolding plans 174 – Walking meetings

Unfolding plans 172 – World Paper Free Day

It’s World Paper Free Day today. I hope you’re enjoying it.  I hope you didn’t send a card!  I didn’t know there was such a thing until a couple of weeks ago but I put it in my diary and here it is.  I’ve long been an advocate of getting away from paper at work.  … Continue reading Unfolding plans 172 – World Paper Free Day

Unfolding plans 171 – Document management

So, one of the best things about going down to the Local Government Forum in Manchester earlier this week was the drive there and back.  I know it was awful.  I said so in my blog.  We got stuck in bad traffic both on the way down as well as the drive home yet it … Continue reading Unfolding plans 171 – Document management

Unfolding plans 168 – I wouldn’t start from here

It’s an old joke when asked for directions to reply that ‘I wouldn’t have started form here’ yet it is a truism that we arrive where we are because of where we started from.  I am thinking of this in context of this year’s planning round.  We’ve started on our service plans which, while covering … Continue reading Unfolding plans 168 – I wouldn’t start from here