My head is still hurting. I have spent all morning in an introductory session to R, the open source statistical computing and graphics package. Now, I am no programmer and much of what was shown to us went over my head but I am blown away by the power of the tool set. It gives … Continue reading Say R
A perennial problem
Our voyage of discovery continues. It would seem that all of the messages are just not getting through. It's not just us though. This is not an ICT services problem. The delivery services have the same problem as well. People do not know why we have bought a specific system. They do not understand the … Continue reading A perennial problem
Unfolding plans 172 – World Paper Free Day
It’s World Paper Free Day today. I hope you’re enjoying it. I hope you didn’t send a card! I didn’t know there was such a thing until a couple of weeks ago but I put it in my diary and here it is. I’ve long been an advocate of getting away from paper at work. … Continue reading Unfolding plans 172 – World Paper Free Day
Unfolding plans 171 – Document management
So, one of the best things about going down to the Local Government Forum in Manchester earlier this week was the drive there and back. I know it was awful. I said so in my blog. We got stuck in bad traffic both on the way down as well as the drive home yet it … Continue reading Unfolding plans 171 – Document management
Unfolding plans 168 – I wouldn’t start from here
It’s an old joke when asked for directions to reply that ‘I wouldn’t have started form here’ yet it is a truism that we arrive where we are because of where we started from. I am thinking of this in context of this year’s planning round. We’ve started on our service plans which, while covering … Continue reading Unfolding plans 168 – I wouldn’t start from here
Unfolding plans 167 – The governors
We govern our ICT with three overlapping circles, a trefoil or a shamrock. Our governance is a lucky charm. We have three overlapping groups that set direction and hold us all together. The Strategic ICT Group comprises directors and Head of service. Their job is to set the direction and need for technology. They also … Continue reading Unfolding plans 167 – The governors
Unfolding plans 165 – the demand curve
You can do anything with ICT given enough time and money. Well, nearly anything. That’s great. It means that we can all do thousands of things now that we couldn’t do in the past. Things are certainly different from when I was a lad. When I was at school we had no computers at all. … Continue reading Unfolding plans 165 – the demand curve
Unfolding plans 158 – three great speakers
We’ve held the last Society of ICT Managers (SOCITM) meeting for the year. It was a bit touch and go at times getting the speakers and the running order sorted but in the end Graham, as always pulled it off. What could have been a bit of a pup turned out to be another interesting … Continue reading Unfolding plans 158 – three great speakers
Unfolding plans 156 – No secrets
Would the world be a better place if there were no secrets? There would be no need to hide anything, no need to keep things under lock and key and no need to encrypt our precious or most dark information assets. If there were no secrets there would be no cyber-crime. There would be nothing … Continue reading Unfolding plans 156 – No secrets
Unfolding plans 151 – Employee engagement and culture
This week is flying by. It’s day four of National customer Service Week already. I’m still wearing my Institute of Customer Service badge (with pride) even though I’ve changed jackets since yesterday. Today’s theme is employee engagement and culture which is perfect as we’re having our second day of our Lean Start-Up training. The group … Continue reading Unfolding plans 151 – Employee engagement and culture
Thoughts from a Guerrilla Worker 