Unfolding plans 165 – the demand curve

You can do anything with ICT given enough time and money.  Well, nearly anything.  That’s great.  It means that we can all do thousands of things now that we couldn’t do in the past.  Things are certainly different from when I was a lad.  When I was at school we had no computers at all.  … Continue reading Unfolding plans 165 – the demand curve

Unfolding plans 151 – Employee engagement and culture

This week is flying by.  It’s day four of National customer Service Week already.  I’m still wearing my Institute of Customer Service badge (with pride) even though I’ve changed jackets since yesterday.  Today’s theme is employee engagement and culture which is perfect as we’re having our second day of our Lean Start-Up training.  The group … Continue reading Unfolding plans 151 – Employee engagement and culture

Unfolding plans 146 – Simplicity

Life is complicated.  The more I think about it the more complicated it becomes.  It seems as if complexity is an inherent part of the way the world works.  It’s that second law of thermodynamics again. It states that (forgive me for I paraphrase) ‘In any closed system the amount of usable energy is always … Continue reading Unfolding plans 146 – Simplicity

Unfolding plans 145 – Video kills

Video was never my medium.  It just doesn’t work for me.  I fluff my lines and get all tongue tied.  I’m more nervous on video than with any other format.  I don’t know why, perhaps it is the permanence of it all.  I think I get hung up on how I’m coming across rather than … Continue reading Unfolding plans 145 – Video kills

Unfolding plans 144 – Scrum

Somebody has sent me a copy of ‘Scrum, The art of doing twice the work in half the time’ by Jeff Sutherland.  I don’t know who it was.  I had my suspects but one by one they are being crossed off my list.  It just turned up at work in a manila envelope (C5 in … Continue reading Unfolding plans 144 – Scrum

Unfolding plans 143 – Leading the way in Open Data

I’ve been at another conference.  This time it was presented by the Federation of Small Businesses in conjunction with Dynamo and Sunderland Software City.  It was titled ‘North East Leading The Way In Open Data’ and I was asked to speak.  You know that amongst my interests is helping to develop the region so that … Continue reading Unfolding plans 143 – Leading the way in Open Data

Unfolding plans 127 – change management

I’ve got myself a new gig.  Mike from Sogno said that I should get involved with the Change Management Institute and put me onto Craig who organises things locally.  We met up and he’s signed me up for one night only.  It is going to be on the fifth of October at a venue to … Continue reading Unfolding plans 127 – change management

Unfolding plans 113 – happy workation

Wow, that was some workation.  For the month of July I’ve been trying something different.  While I was out and about I stopped and bought a postcard that showed the beautiful or unusual places that I happened to have visited.  Every work day I sent one to my youngest daughter as she was in the … Continue reading Unfolding plans 113 – happy workation

Unfolding plans 95 – Spennymoor in the millennium

This postcard challenge is going to be harder than I thought.  By day two I was close to throwing in the towel but my never say die attitude pulled it off in the end.  It seems that postcards are only sold in tourist type destinations and are not ubiquitous.  Why didn’t I think of that?  … Continue reading Unfolding plans 95 – Spennymoor in the millennium

Unfolding plans 94 – exciting times in the North East

London is a hot place when the sun shines.  On Wednesday it got well over thirty degrees.  I think I was the only one in the capital to be wearing a jacket and tie but standards have to be kept.  I had caught the train down (yes not up) to present at a conference on … Continue reading Unfolding plans 94 – exciting times in the North East