I covered this in Unfolding plans 106, some seventy five days ago, and here it is. The first week in October has arrived already, the time we set aside to recognise and celebrate our customers. Time is really flying. National Customer Service Week has come around again. It doesn’t seem like five minutes since the … Continue reading Unfolding plans 147 – What have you planned for National Customer Service Week?
Unfolding plans 143 – Leading the way in Open Data
I’ve been at another conference. This time it was presented by the Federation of Small Businesses in conjunction with Dynamo and Sunderland Software City. It was titled ‘North East Leading The Way In Open Data’ and I was asked to speak. You know that amongst my interests is helping to develop the region so that … Continue reading Unfolding plans 143 – Leading the way in Open Data
Unfolding plans 142 – Women in IT
You know that this is one of the areas that I am interested in. It’s not just me though. SOCITM has launched it as one of their key themes, getting more women into Information and communication technology. Last Wednesday marked the launch of their (its?) ‘Women in IT’ initiative held in Central London. The event … Continue reading Unfolding plans 142 – Women in IT
Unfolding plans 135 – Tech North
Leeds is in the North, isn’t it? It certainly seems a long way south from where I started. You could argue all day long where the south ends and the north begins but for me, without being xenophobic it is something to do with the way that people interact rather than geography. If you look … Continue reading Unfolding plans 135 – Tech North
Unfolding plans 130 – Lean start up
Lean start up sounded an interesting concept. Justin, one of my colleagues at Dynamo was telling me about it. In essence I took it to be a way of shaping your business ideas before you get too bogged down in business plans and financing. It is a way of making sure that your idea has … Continue reading Unfolding plans 130 – Lean start up
Unfolding plans 127 – change management
I’ve got myself a new gig. Mike from Sogno said that I should get involved with the Change Management Institute and put me onto Craig who organises things locally. We met up and he’s signed me up for one night only. It is going to be on the fifth of October at a venue to … Continue reading Unfolding plans 127 – change management
Unfolding plans 114- granularity
We used to play a game, my colleagues and I. It was in a different place from where I am now and we were much younger then. The nature of the game was to take a new piece of jargon and use it over and over again until it became part of the vernacular, until … Continue reading Unfolding plans 114- granularity
Unfolding plans 113 – happy workation
Wow, that was some workation. For the month of July I’ve been trying something different. While I was out and about I stopped and bought a postcard that showed the beautiful or unusual places that I happened to have visited. Every work day I sent one to my youngest daughter as she was in the … Continue reading Unfolding plans 113 – happy workation
Unfolding plans 111 – work as a performance
I’ve been thinking a lot about work as a performance. It’s something that Mike and I have been talking about. The word covers such a wide range of meanings from entertainment, to carrying out an action and to how well something works. In this case I am talking about something presented before an audience, potentially, … Continue reading Unfolding plans 111 – work as a performance
Unfolding plans 106 – How many sleeps?
There are only one hundred and fifty five sleeps until Christmas. I think I’ve counted the number correctly. It seems a long way away but it will soon be on top of us again. I don’t think I’ve paid for the last one yet. There are only seventy five sleeps however until this year’s National … Continue reading Unfolding plans 106 – How many sleeps?
Thoughts from a Guerrilla Worker 