I should have got the train into Seaham. It’s obvious once I’d thought about it. I was sitting at Nose’s point working on the strategy (see Unfolding plans 124) when a train rumbled past on the line that hugs the coast. It was a two carriage Northern Rail train on its way to Middlesbrough, I … Continue reading Unfolding plans 129 – I should have got the train
Unfolding plans 127 – change management
I’ve got myself a new gig. Mike from Sogno said that I should get involved with the Change Management Institute and put me onto Craig who organises things locally. We met up and he’s signed me up for one night only. It is going to be on the fifth of October at a venue to … Continue reading Unfolding plans 127 – change management
Unfolding plans 126 – play like amateurs
It must have been one of the most humiliating sporting events ever. It was the semi-finals of the 2014 Football World Cup and the host country Brazil were playing Germany for a place, obviously, in the final of the world’s most prestigious sporting competition. In case you can’t remember the result was not a defeat … Continue reading Unfolding plans 126 – play like amateurs
Unfolding plans 120 – The internet of things
We’ve created a new collective noun. A parliament of crows. A bank of things, a bunch of things, an internet of things. The Internet used to be a proper noun and then became an ordinary noun only to mature into a collective noun. Is this the evolutionary cycle of a word? Is it its product … Continue reading Unfolding plans 120 – The internet of things
Unfolding plans 119 – a new era
Have we moved into a new era of ICT provision? At least have we where I work? I ask this because we had a problem the other day that affected a significant part of our business yet no calls were made to the Service Desk. I heard about it from a colleague of mine who … Continue reading Unfolding plans 119 – a new era
Unfolding plans 114- granularity
We used to play a game, my colleagues and I. It was in a different place from where I am now and we were much younger then. The nature of the game was to take a new piece of jargon and use it over and over again until it became part of the vernacular, until … Continue reading Unfolding plans 114- granularity
Unfolding plans 113 – happy workation
Wow, that was some workation. For the month of July I’ve been trying something different. While I was out and about I stopped and bought a postcard that showed the beautiful or unusual places that I happened to have visited. Every work day I sent one to my youngest daughter as she was in the … Continue reading Unfolding plans 113 – happy workation
Unfolding plans 112 – a strange feeling
What a strange feeling. I’d needed some time to get my head round some things and found a quiet space in which to do it. Paul’s office was free and so I made my camp there for the day. I’m one for open plan working as you know. I am a Guerrilla Worker but there … Continue reading Unfolding plans 112 – a strange feeling
Unfolding plans 111 – work as a performance
I’ve been thinking a lot about work as a performance. It’s something that Mike and I have been talking about. The word covers such a wide range of meanings from entertainment, to carrying out an action and to how well something works. In this case I am talking about something presented before an audience, potentially, … Continue reading Unfolding plans 111 – work as a performance
Unfolding plans 110 – John’s postcard challenge
We’ve got some exciting things going on with our self-service portal. We created it to allow our customers to log their own issues into the system without having to call the Service Desk. Since its implementation its use has grown to a point where it accounts for around twenty three per cent of incidents logged … Continue reading Unfolding plans 110 – John’s postcard challenge
Thoughts from a Guerrilla Worker 