Day 179 – 21 October 2014 Today had touches of yesterday. There was another conversation about application mapping in the morning and more big data in the afternoon. There were differences though. There was no trip to Seaham for one. Instead it was the slow road though the Team Valley. The traffic seems to be … Continue reading A year of work in progress – day 179
A year of work in progress – day 178
Day 178 – 20 October 2014 The tunnel saved me from the long journey to Durham. I should use it more often but I was starting at Seaham and I don’t go there every day. The cost puts me off as well. I never understand why we don’t have to pay to go over the … Continue reading A year of work in progress – day 178
A year of work in progress – day 177
Day 177 – 17 October 2014 It was foggy this morning when I work up. Actually it was dark and foggy but by the time I drove down to Durham, later on in the morning, the sun had come out and it was a beautiful day. Have I ever said that I like to think … Continue reading A year of work in progress – day 177
A year of work in progress – day 174
Day 174 – 14 October 2014 Today was supposed to be another strike day. It got called off, or rather postponed, at the last minute. Apparently there is a proposal on the table that is to be considered. Because of this I’d a few things in my diary that didn’t really make sense, things that … Continue reading A year of work in progress – day 174
A year of work in progress – day 173
Day 173 – 13 October 2014 When you are reading a book there are three important parts, the first one hundred pages, the middle and the last one hundred pages. In the beginning you’re excited. You’re getting to know the characters and the plot is starting to reveal itself. The middle however is like rowing … Continue reading A year of work in progress – day 173
A year of work in progress – day 171
Day 171 – 9 October 2014 Yesterday’s ICT Awareness Day wasn’t the rip-roaring success that I’d hoped for but it was far from a disaster. We had a fair number of people come through and some nice compliments. Bob said to me that if we can influence even a small number of people then it … Continue reading A year of work in progress – day 171
A year of work in progress – day 170
Day 170 – 8 October 2014 Are you enjoying Customer Service Week? Today was another big day for us as we held an ICT Awareness Day in the Durham Room in County Hall. We kept the Senior Leadership Team meeting to a couple of hours to make ourselves available for the event but having a … Continue reading A year of work in progress – day 170
A year of work in progress – day 169
Day 169 – 7 October 2014 Thankfully the mist had lifted as I made my way down from the station, across Milburngate Bridge and up towards the Gala Theatre. It’s an odd thing but the Gala has been the topic of so many conversations in my time at Durham yet I have never been there. … Continue reading A year of work in progress – day 169
A year of work in progress – day 168
Day 168 – 6 October 2014 Happy Customer Service Week! It doesn’t seem five minutes since the last one. Each year the Institute of Customer Service holds a week of events to try and raise the focus on customer service. I think that similar weeks are held in other parts of the world as well. … Continue reading A year of work in progress – day 168
A year of work in progress – day 167
Day 167 – 3 October 2014 Have you seen the movie Parenthood? There’s a scene where Gil and Karen Buckman, played by Steve Martin and Mary Steenburgen, are talking about the way their lives are and Gil says how he hates messy. Just then Grandma comes in and says: “You know, when I was young, … Continue reading A year of work in progress – day 167
Thoughts from a Guerrilla Worker 