Yesterday I cashed a cheque. It was for a very small amount, less than seven pounds. The day before I happened to write a cheque. This time it was for a larger amount. It had a seven in it. I’m letting you know about this because they are such rare events these days. I can … Continue reading Unfolding plans 122 – Writing a cheque
Unfolding plans 121 – never knowingly undersold
Perhaps I undersell myself. If not me then perhaps I have undersold the effect of some of the changes that we are making. I have never knowingly been undersold, until now. I say this because twice I have had to stop and think about some of the things that we are doing and the good, … Continue reading Unfolding plans 121 – never knowingly undersold
Unfolding plans 120 – The internet of things
We’ve created a new collective noun. A parliament of crows. A bank of things, a bunch of things, an internet of things. The Internet used to be a proper noun and then became an ordinary noun only to mature into a collective noun. Is this the evolutionary cycle of a word? Is it its product … Continue reading Unfolding plans 120 – The internet of things
Unfolding plans 119 – a new era
Have we moved into a new era of ICT provision? At least have we where I work? I ask this because we had a problem the other day that affected a significant part of our business yet no calls were made to the Service Desk. I heard about it from a colleague of mine who … Continue reading Unfolding plans 119 – a new era
Unfolding plans 118 – I have had my cake and eaten it.
I’ve put on weight. A (former) colleague told me when we met in a high street grocery store. Thank you for your weight? I was buying ingredients for a cake (pear and almond as it happens but there may be a clue here). I dared not look in his basket. It was nice of him … Continue reading Unfolding plans 118 – I have had my cake and eaten it.
Unfolding plans 117 – paperless meeting
So there it was, our first Resources Management Team meeting without paper. We’d all been issued with new tablet computers from a leading manufacturer (but not fruit related). Actually we had only borrowed them as Bob was quick to remind me. We’d also been given some training on how to use our new devices along … Continue reading Unfolding plans 117 – paperless meeting
Unfolding plans 116 – A break through in bureaucracy
Having said that I’d made very little progress with reducing bureaucracy using digital technologies (see me mid-year scorecard Unfolding Plans 100) there has been a flurry of activity. Thanks to Mark, we’ve finally made some sort of breakthrough. I said that I’d been banging on about a couple of paper based processes that have really … Continue reading Unfolding plans 116 – A break through in bureaucracy
Unfolding plans 115 – One in five beggars aren’t homeless
I haven’t had a good rant about statistics for a while but here we go again. Someone has taken some numbers and extrapolated them to create a wildly imaginative story. It’s like Jurassic Park, creating a dinosaur from a tiny piece of DNA. According to the BBC ‘Fewer than twenty per cent of people arrested … Continue reading Unfolding plans 115 – One in five beggars aren’t homeless
Unfolding plans 114- granularity
We used to play a game, my colleagues and I. It was in a different place from where I am now and we were much younger then. The nature of the game was to take a new piece of jargon and use it over and over again until it became part of the vernacular, until … Continue reading Unfolding plans 114- granularity
Customers Who Bought This Item Also Bought
We’ve all seen this. Anyone who has bought a book or some music online, or indeed any product, will have been given some suggestions as to what to buy next. It’s a popular way of trying to upsell. The assumption is that if you bought one thing you must have liked it and so would … Continue reading Customers Who Bought This Item Also Bought
Thoughts from a Guerrilla Worker 