I’ve never really thought about being a journalist. To be honest I’m not really sure what they do. Yes, I get that they write articles for newspapers, magazines and the broadcast media but I am assuming that they do more than that. Surely it is something to do with stories, finding them and writing about … Continue reading Open journalism
We talk about diversity
There is a lot of talk about diversity in the media these days. Only this morning when I put on the telly there was an article on assessing disabled people’s ability to work. The government has promised to overhaul the work capability process and has promised to make it more personal. Their hope is that … Continue reading We talk about diversity
Taking time to get out there
We always try to start our meetings off with some good stories. It gets everything off on the right tone. Brian told us how he had been out doing some mock interviews with some school students and how much he had enjoyed it. Some of the young people were very good while some were less … Continue reading Taking time to get out there
Skills mapping
The two things that we have got involved in as part of the North East Combined Authority Digital Leads Group are connectivity and digital skills. The former has developed into a full blown pitch for a substantial amount of money to create a massive 5G test bed across the region. Keep your fingers crossed. The … Continue reading Skills mapping
Inspiring value trees
Another day, another value tree workshop. OK, it’s only the second one that I have ever been to yet it seems that I am spending more and more of my time thinking about our Inspire programme and looking at modern ways of working and culture change. I’ve blogged about the value tree approach before and … Continue reading Inspiring value trees
The Limitations of Language
As humans we live in a relatively narrow band. Our dimensions are at a human scale. In relative and universal terms, we don’t travel that far, certainly not up or down, we don’t live very long and we mingle with a small group of associates. Our languages have been developed to describe our world in … Continue reading The Limitations of Language
A conference missed and a day gained
I would like to have gone down to the Socitm conference this year but I was just too busy. It is a lame excuse I know as what makes me busy is, in large part, within my own control. I am busy because I choose to get involved in things when I could delegate them … Continue reading A conference missed and a day gained
Office for Data Analytics
A significant group met at Sunderland Software City last week to move on the proposal for an Office for Data Analytics. I say significant but I can’t tell you how many there were. Perhaps there were twenty five or thirty. There was a photo taken if you need to count them. A smaller group of … Continue reading Office for Data Analytics
Recognise and celebrate
So I’ve made it to the end of this year’s Customer Service Week. Time flies when you are enjoying yourself. Those of you who have been following my blog will know that getting young people into the tech industry is one of the things that I am passionate about and that I have been … Continue reading Recognise and celebrate
Crazy systems implementation time
Day 4 of Customer Service Week and it is flying by. Today’s theme, as set by the Institute of Customer Services is Collaboration. On the back of this I thought it would be a great opportunity to go and sit amongst some of my customers. Now this is something I do quite often yet the … Continue reading Crazy systems implementation time
Thoughts from a Guerrilla Worker 