Day 148 – 2 September 2014 It is often said that the greatest assets of an organisation is its people. It’s an awful cliché but it is true. The best thing about the council is the great people who work there and the best thing about what I have been doing with the tier four … Continue reading A year of work in progress – day 148
A year of work in progress – day 147
Day 147 – 1 September 2014 The seasons are changing. It was noticeably darker when I got up and it will soon be time to change into my winter wardrobe. Today I had another grand tour. I started in Spectrum, made my way to Meadowfield, turned back to County Hall and ended up in Chester-Le-Street. … Continue reading A year of work in progress – day 147
A year of work in progress – day 146
Day 146 – 29 August 2014 It was the last day of heaven, the last day of the school holiday and the last day, at least for a while, when the drive to work will be relatively uneventful. Worryingly though the western bypass is covered with cones past the Metro Centre and through the Team … Continue reading A year of work in progress – day 146
A year of work in progress – day 140
Day 140 – 20 August 2014 You go away for a couple of weeks and everything happens. The car park outside of Meadowfield has been extended (the islands have been removed) which is going to make it easier once everyone is back in September. More importantly the stairs have been fixed to the new upstairs … Continue reading A year of work in progress – day 140
A year of work in progress – day 135
Day 135 – 1 August 2014 The start of another month and it is a good chance to catch up with the ten things I’m going to try and achieve this year. Most resolutions have long since fallen by the wayside but I’m plodding along. Doing well: Enjoy every day at work – seems to … Continue reading A year of work in progress – day 135
A year of work in progress – day 134
Day 134 – 31 July 2014 Mobile phones seem to have been the theme for today. They were a key component of my one to one with Don first thing and I had two meetings with separate mobile providers later on in the morning. We’ve managed over the last eighteen months to consolidate all of … Continue reading A year of work in progress – day 134
A year of work in progress – day 133
Day 133 – 30 July 2014 Back at work and back in the room for improvement. I’m using this room less and less frequently indeed I’m using County Hall less and less often as the majority of the team are no longer here. The last time I used 5/109 was on the 15 July. Checking … Continue reading A year of work in progress – day 133
A year of work in progress – day 132
Day 132 – 28 July 2014 The berries on the rowan out front are turning red and the Tour is over for another year (Thomas was 22nd by the way and he’s re-signed for Sky for another two years). The seasons are turning once again and I need to make the most of what is … Continue reading A year of work in progress – day 132
A year of work in progress – day 131
Day 131 – 25 July 2014 I used to have an aversion to ‘Thought for the Day’. I would turn the radio off every time it came on as if somehow I would become brainwashed by the religious ideology coming through the airwaves. I’ve got over that now. I’m not anti-religion but cannot abide dogma … Continue reading A year of work in progress – day 131
A year of work in progress – day 129
Day 129 – 23 July 2014 When I arrived at Durham the call closure achievement levels through the Service Desk looked good yet the customers were complaining of a poor service. After some investigation it turned out that we had a considerable backlog of unaddressed customer issues. It transpired that we would work our socks … Continue reading A year of work in progress – day 129
Thoughts from a Guerrilla Worker 