My forays into the world of video are getting better. I don’t know if I am getting the hang of it or just getting used to it but they certainly seem to be flowing better. Who knows, some day video may well be my medium. My latest has been to help out at Northumbria University … Continue reading Business development video
Sufferings of the world
‘You can hold yourself back from the sufferings of the world, this is something you are free to do and is in accord with your nature, but perhaps precisely this holding back is the only suffering that you may be able to avoid.’ I have always liked Kafka. His work describes the frustrations of being … Continue reading Sufferings of the world
Digital Exclusion
It is an old story, probably old as technology itself. Some people have it and some don’t. The arrival of digital has opened up old fracture lines of social inequality. Some people are on the right side of the digital divide and some are on the other, the side of digital exclusion. Yet with digital … Continue reading Digital Exclusion
Informal Friday
Informal Friday is great. It takes place on the third Friday of every month in BarLuga in the centre of Morpeth. You can go along between 8 and 10 in the morning and meet up with people, all sorts of people. The only real thing that they have in common is that they are in … Continue reading Informal Friday
Little things in diversity
The lack of diversity is still a big issue in the tech industry. I was reminded how much of an issue it is at Noord Group’s recent IT and Digital Leaders Dialogue in Manchester. Women must have made up less than two per cent of the delegates. They were so sparse it stood out like … Continue reading Little things in diversity
Does the word cyber put people off?
I’ve been involved quite heavily in the world of cyber recently, not on the dark side I hasten to add, I am firmly in the light. I have been doing some work on helping to build a regional cluster and this is the reason that I keep blogging about the topic. But what is cyber? … Continue reading Does the word cyber put people off?
Tight security
It is a long time since I have been to Old Trafford, the home of Manchester United. So long in fact that I ended up at the Cricket Ground. Fortunately they are only a short walk away. The last time was when I went to see Newcastle United get beaten two nil but that could have … Continue reading Tight security
Recognition
This week is National Customer Services Week, or CSW, an opportunity to celebrate the relationship that all businesses have with their customers. I have been a member of the Institute of Customer Service for many years now and this week is one of the highlights of their calendar. More details can be found here. This … Continue reading Recognition
Unlock your potential
This week is National Customer Services Week, or CSW, an opportunity to celebrate the relationship that all businesses have with their customers. I have been a member of the Institute of Customer Service for many years now and this week is one of the highlights of their calendar. More details can be found here. This … Continue reading Unlock your potential
Getting the board on board
This week is National Customer Services Week, or CSW, an opportunity to celebrate the relationship that all businesses have with their customers. I have been a member of the Institute of Customer Service for many years now and this week is one of the highlights of their calendar. More details can be found here. This … Continue reading Getting the board on board
Thoughts from a Guerrilla Worker 