This is a new one for me. One of the local candidates for ChangeUk brought the work of the Committee on Standards in Public Life to my attention, especially the seven Nolan principles. These are there to guide people who are in public service and commit them to the highest standards. You can find them … Continue reading The Nolan principles
Contracts can be fun
I never thought I would say this but reading contracts can be fun. OK, perhaps not fun but certainly interesting. They contain all sorts of mysterious things. When you enter into a new arrangement with a company, especially over the supply of services it is normal (and good) practice to enter into some sort of … Continue reading Contracts can be fun
Getting the board on board
This week is National Customer Services Week, or CSW, an opportunity to celebrate the relationship that all businesses have with their customers. I have been a member of the Institute of Customer Service for many years now and this week is one of the highlights of their calendar. More details can be found here. This … Continue reading Getting the board on board
Thoughts from a Guerrilla Worker 