Day 101 – 5 June 2014 I had no presentations today but I did go and check my laptop with the projector in committee room two as it didn’t show the video correctly yesterday. In a way that was fortunate as most of the rude bits were left off the screen. I have the same … Continue reading A year of work in progress – day 101
A year of work in progress – day 100
Day 100 – 4 June 2014 A hundred days and what have I achieved? I picked up Neil A on the way into work this morning as it is management Wednesday and he lives in Cramlington. Finding one space at County Hall (Durham) is hard enough but finding two would be a miracle. We got … Continue reading A year of work in progress – day 100
A year of work in progress – day 99
Day 99 – 3 June 2014 Broadband Delivery UK keeps telling us that we are running one of the best programmes across the country. Apparently we are in their top five out of forty four. I’m not sure how they judge this or how we could get to number one, even if we wanted to. … Continue reading A year of work in progress – day 99
A year of work in progress – day 97
Day 97 – 30 May 2014 I’ve started to read ‘Accelerating Health Care Transformation with Lean and Innovation’ by Paul Plsek, a snappy title if ever there was one. It is the follow up book to ‘Transforming Health Care’ about the Virginia Mason approach to serving patients and has reminded me that we still haven’t … Continue reading A year of work in progress – day 97
A year of work in progress – day 95
Day 95 – 28 May 2014 I had so much to think about from our visit to Edinburgh that I nearly missed my stop coming back. Fortunately Steve tapped me on the shoulder which woke me from my day dream. I nearly took out a small child in my rush to get off the train. … Continue reading A year of work in progress – day 95
A year of work in progress – day 93
Day 93 – 23 May 2014 I wasn’t sure whether today would count or not. A domestic issue resulted in me, or rather Pam, having to rearrange all my appointments (there were only nine of them and so could have done without) but I ended up doing enough work between times to justify its inclusion … Continue reading A year of work in progress – day 93
A year of work in progress – day 92
Day 92 – 22 May 2014 So, before I get onto today it’s worth recapping on something from yesterday which happened after I went to press. I try to keep my blogs to around five hundred words and I could have filled a book. Over lunch there was a session on the future of the … Continue reading A year of work in progress – day 92
A year of work in progress – day 90
Day 90 – 20 May 2014 This day has been a long time in coming. Number eight in my ten things I was going to achieve this year is to collaborate with another authority and over the last few months we have been working ever closer with our colleagues in Northumberland. Several years ago we … Continue reading A year of work in progress – day 90
A year of work in progress – day 89
Day 89 – 19 May 2014 Over the weekend I managed to finish ‘Managing the customer experience’ by Smith and Wheeler. It wasn’t one of the best for me as some of the stories related to firms that have now passed their prime but it has made me reconsider the relationship we need to have … Continue reading A year of work in progress – day 89
A year of work in progress – day 88
Day 88 – 16 May 2014 I believe the children are our future, teach them well and let them lead the way. How does the song go? When I was at #Dynamo14 Bob Paton, MD of Accenture in the North East (there are a lot of Bobs) lead a session on skills and development. He … Continue reading A year of work in progress – day 88
Thoughts from a Guerrilla Worker 