Day 122 – 14 July 2014 This week should be interesting. Way back in May I told the tale of how Bob Paton, MD of Accenture in the North East told us that if ever he is asked can he take someone on work experience he said yes and how, following his lead, I had … Continue reading A year of work in progress – day 122
A year of work in progress – day 121
Day 121 – 11 July 2014 According to the Institute of Customer Service, the ICS ServCheck is an online diagnostic tool that informs how well an organisation is implementing those elements that are prerequisites of delivering a world-class service. I filled mine in this morning and this will be the third time that we have … Continue reading A year of work in progress – day 121
A year of work in progress – day 120
Day 120 – 10 July 2014 Ah well, Froome and Cavendish are out of the Tour De France. Have I told you that I always did like Geraint Thomas? My prediction for the World Cup final nearly came true. I had it down for Germany against the Netherlands. I was so close but now I … Continue reading A year of work in progress – day 120
A year of work in progress – day 119
Day 119 – 9 July 2014 Having not set foot in the ‘Room for Improvement’ for over a week I ended up spending the whole morning in there. I came in thinking we would be there all day but got kicked at lunchtime and made our way to another room. Apart from a half hour … Continue reading A year of work in progress – day 119
A year of work in progress – day 118
Day 118 – 8 July 2014 It was pouring this morning as I made my way across the car park at County Hall. I got in only to realise that I had left the speakers I needed for the presentation in the car. It started to thunder and so I decided to leave it until … Continue reading A year of work in progress – day 118
A year of work in progress – day 117
Day 117 – 7 July 2014 Back at work this morning after seeing the Tour de France go through Burley in Wharfedale over the weekend. It was something I hadn’t expected to see in the north of England and was glad we went down even though there was a bit of waiting around. Today I … Continue reading A year of work in progress – day 117
A year of work in progress – day 116
Day 116 – 3 July 2014 England is out of the World Cup and Murray is out of Wimbledon but the Tour de France is starting this weekend so there is still hope. Last night’s Dynamo North East skills and education event at Sage head office was good. It was the first time I’d been … Continue reading A year of work in progress – day 116
A year of work in progress – day 114
Day 114 – 1 July 2014 The year is officially half over yet I will end up working fewer days in the second half than in the first. It’s all to do with having more holidays, better weather and something around harvest time. The tide has turned and is coming back in (or is it … Continue reading A year of work in progress – day 114
A year of work in progress – day 112
Day 112 – 27 June 2014 This morning my Windows Explorer wasn’t working. I think that’s what it is called but it’s the application through which you can manage all of your files just in case there is any doubt. For me it is one of the most important applications we have. Rather than throwing … Continue reading A year of work in progress – day 112
A year of work in progress – day 111
Day 111 – 26 June 2014 The Dynamo board went well last night. Justin is doing a great job bringing it all together. We covered a wide range of subjects including the type of governance structures we need to set up, what type of organisation we should become and who needs to be involved. We’re … Continue reading A year of work in progress – day 111
Thoughts from a Guerrilla Worker 