If I ever get around to writing my auto-biography, not that anyone would be interested in my life, ‘The Road to Wooden Gate Junction’ would be a great title. It sounds exotic, it tells of a journey to unknown places and it leaves the reader enthralled at the prospect of going there with me. Until … Continue reading The Road to Wooden Gate Junction
A conversation with someone on LinkedIn about the 2019 General Election got me thinking about the result. It had been hailed as a great success for the Conservative party and in terms of seats it certainly was. The party saw a rise in the number of seats in the commons of over 10%, from 317 … Continue reading Conservative win or Labour loss?
Day 121 – 11 July 2014 According to the Institute of Customer Service, the ICS ServCheck is an online diagnostic tool that informs how well an organisation is implementing those elements that are prerequisites of delivering a world-class service. I filled mine in this morning and this will be the third time that we have … Continue reading A year of work in progress – day 121