We’ve just finished a roll out of a new telephone system. It took over a year and we’ve replaced fourteen previous systems with a single brand spanking internet protocol system. It has been the best of times and the worst of times. People were up in arms. The new system didn’t work. It didn’t do … Continue reading Pain now, pain later
Opinions – a dollar a dozen
You can buy Twitter followers. Only $17 for 5000. What a bargain! While you are at it how about some Facebook friends? They’re like real friends. Who is going to know? Only $67 for 3000. You can also buy YouTube views, Facebook likes, Twitter retweets and even LinkedIn connections. Why? If you are a new … Continue reading Opinions – a dollar a dozen
Hasn’t he done well?
We were sitting in a small group, a break out from the main session that we had been attending. I forget what it was about but probably some developmental workshop in a place that I cannot recall. We were chatting away, each of us trying to pick the correct moment to interject and put our … Continue reading Hasn’t he done well?
The internal customer
Treating parts of the organisation as customers in an internal market is a great idea except for one thing – it doesn’t work. Why not? Before I expand it is worth defining what is meant by a customer and a supplier. A customer is someone who has a demand for products and services and expresses … Continue reading The internal customer
The not so good Levite
The air was thick with the heat and the stench of animals as he made his way into the Jericho. He clung to the walls to avoid the busy streets that were packed with people coming and going. He felt unnerved. He was not used to the ways of life here, the sights, the sounds … Continue reading The not so good Levite
Football in August
It doesn’t seem right to play football in the summer. Not league football that is. The Premiership is played in the winter when it’s cold and raining and the days are short, when you need to warm your hands round a cup of hot Bovril and the player’s thighs smart when the ball strikes them. … Continue reading Football in August
Will you be saying yes or no to pornography?
Life is never that black or white and the way that a question is phrased will often determine the outcome. Nudge told us that. So when you are asked do you want to view pornography online yes or no, how are you going to answer? If the question is ‘Do you want to want children … Continue reading Will you be saying yes or no to pornography?
Hawkeye
Sunday 11th August and the third day of the ashes test is well underway at the Riverside ground in Chester-Le-Street. Australia’s first innings is close to the end. Anderson takes a run up and bowls. The ball bounces and strikes Lyon on the pad. The England team turn to the umpire, raise their hands in … Continue reading Hawkeye
Margin scribblers
Richard III, Act 1, scene 3 and I’m up to line 90. Queen Elizabeth, the Queen Mother (it is very confusing) is just ripping into Gloucester, the anti-hero of the play for having murdered her husband and son. She says ‘My Lord, you do me shameful injury, Falsely to draw me in these vile suspects.’ … Continue reading Margin scribblers
Three levels of corporate responsibility
A business has three levels of responsibility. It is responsible to the market, its people and its society. All businesses should ensure that all three layers are built into their core values and consumers should avoid dealing with those that don’t. Everyone can understand that a business has a responsibility to its market. It needs … Continue reading Three levels of corporate responsibility
Thoughts from a Guerrilla Worker 