I had the pleasure of attending the #NewcastleGateshead Digital Sector Mapping event at the Toffee Factory this morning. I had never been there before. The event was to launch a report on the tech scene in the region. I’d contributed to the report, in part by pointing out that the North East is more than … Continue reading Talking the tech industry up
Office for Data Analytics
A significant group met at Sunderland Software City last week to move on the proposal for an Office for Data Analytics. I say significant but I can’t tell you how many there were. Perhaps there were twenty five or thirty. There was a photo taken if you need to count them. A smaller group of … Continue reading Office for Data Analytics
Crazy systems implementation time
Day 4 of Customer Service Week and it is flying by. Today’s theme, as set by the Institute of Customer Services is Collaboration. On the back of this I thought it would be a great opportunity to go and sit amongst some of my customers. Now this is something I do quite often yet the … Continue reading Crazy systems implementation time
Consumer Priorities
This week it is Customer Service Week, an opportunity to celebrate all that is customer related. Yes, I know that every week should be the week that we focus on our customers. They are of course the life blood of any organisation yet this week is like their birthday, we are going to mark each … Continue reading Consumer Priorities
Unfolding plans 135 – Tech North
Leeds is in the North, isn’t it? It certainly seems a long way south from where I started. You could argue all day long where the south ends and the north begins but for me, without being xenophobic it is something to do with the way that people interact rather than geography. If you look … Continue reading Unfolding plans 135 – Tech North
Thoughts from a Guerrilla Worker 