Day 118 – 8 July 2014 It was pouring this morning as I made my way across the car park at County Hall. I got in only to realise that I had left the speakers I needed for the presentation in the car. It started to thunder and so I decided to leave it until … Continue reading A year of work in progress – day 118
A year of work in progress – day 117
Day 117 – 7 July 2014 Back at work this morning after seeing the Tour de France go through Burley in Wharfedale over the weekend. It was something I hadn’t expected to see in the north of England and was glad we went down even though there was a bit of waiting around. Today I … Continue reading A year of work in progress – day 117
A year of work in progress – day 115
Day 115 – 2 July 2014 It’s management Wednesday again but only two meetings today. We had Senior Leadership team in the morning (a performance one) and Resources Management Team in the afternoon. I must get my diary sorted as we ended up in Morpeth in the morning and Durham in the afternoon. This also … Continue reading A year of work in progress – day 115
A year of work in progress – day 114
Day 114 – 1 July 2014 The year is officially half over yet I will end up working fewer days in the second half than in the first. It’s all to do with having more holidays, better weather and something around harvest time. The tide has turned and is coming back in (or is it … Continue reading A year of work in progress – day 114
A year of work in progress – day 113
Day 113 – 30 June 2014 Way back in October we’d planned to do some back to the floor days as part of Customer Service Week. For personal reasons I was unable to complete mine. I know things can take their time in public services but I’ve only just managed to get round to rearranging … Continue reading A year of work in progress – day 113
A year of work in progress – day 112
Day 112 – 27 June 2014 This morning my Windows Explorer wasn’t working. I think that’s what it is called but it’s the application through which you can manage all of your files just in case there is any doubt. For me it is one of the most important applications we have. Rather than throwing … Continue reading A year of work in progress – day 112
A year of work in progress – day 111
Day 111 – 26 June 2014 The Dynamo board went well last night. Justin is doing a great job bringing it all together. We covered a wide range of subjects including the type of governance structures we need to set up, what type of organisation we should become and who needs to be involved. We’re … Continue reading A year of work in progress – day 111
A year of work in progress – day 110
Day 110 – 25 June 2014 Bob said I could use this in my blog. Yesterday afternoon he knocked on the door as I was waiting for a meeting in the Room for Improvement and asked if I could spare a few minutes. At first I thought ‘here we go’ but we cleared up a … Continue reading A year of work in progress – day 110
A year of work in progress – day 109
Day 109 – 24 June 2014 We’ve been running with a simple business model for a couple of years now. I developed it to try and explain in simple terms what we did for our customers. It started out that that we fixed things, maintained things and changed things but after a while we added … Continue reading A year of work in progress – day 109
A year of work in progress – day 108
Day 108 – 23 June 2014 First days back are the worst. After five days off I came back to 746 emails, 597 in my inbox, 28 that I was copied into and 121 in a mass mail box that I’d set a new rule up for. The interesting thing though is that all of … Continue reading A year of work in progress – day 108
Thoughts from a Guerrilla Worker 