Unfolding plans 35 – If ever there was an oxymoron then this must be it.

I’m fed up with road works.  If ever there was an oxymoron then this must be it.  Road works means that they don’t.  Every journey I make seems to be severed with multiple interventions by the highways people, local council and utility companies.  Every road is dug up.  My retinas are burnt with the reflected … Continue reading Unfolding plans 35 – If ever there was an oxymoron then this must be it.

Unfolding plans 29 – customers are our core business

Account management can be difficult to justify, especially in these straightened times.  It is an overhead that we can ill afford.  When we are being asked to watch every penny and cut out all waste, having a team of people who work with the customer, both internal and external, can be seen as a luxury. … Continue reading Unfolding plans 29 – customers are our core business

Unfolding plans 26 – There are those that tell and those that ask

There are those that tell and those that ask, apparently.  No human system is so binary yet most of us fall towards one end of the ask or tell continuum.  We may prefer to ask but from time to time find the need to tell.  We may feel that we ask when indeed we are … Continue reading Unfolding plans 26 – There are those that tell and those that ask

Unfolding plans 25 – Something has to give and the technology is going to help

I’ve noticed a subtle change.  Services are coming to us asking for help.  The drive to use technology is growing at pace.  I don’t know if austerity has helped but it has certainly sharpened our focus.  As the cuts have gone deeper and deeper there is an increasing realisation that we can’t do the same … Continue reading Unfolding plans 25 – Something has to give and the technology is going to help

Unfolding plans 24 – the true test of artificial intelligence is for it to deliver something unpredictable

It’s an interesting concept.  How do you test artificial intelligence?  It is a concept that is difficult to define yet we all can understand that human intelligence is different from so called artificial intelligence.  I’ve already said in a previous piece that I struggle with the definition of artificial intelligence, or machine intelligence as all … Continue reading Unfolding plans 24 – the true test of artificial intelligence is for it to deliver something unpredictable

Unfolding plans 22 – It might be time for a rethink

It might be time for a rethink about our Strategic ICT Group.  It has met every other month or so for a few years and the agenda has changed to accommodate the new things that we have done but basically the format has remained the same: an update on projects; agree new projects; discussion on … Continue reading Unfolding plans 22 – It might be time for a rethink

Unfolding plans 21 – I’m not one for using sporting analogies

So Andy Murray was the runner up at the Australian open.  It was a shame.  He’d been playing as well as he had ever been but he was up against a formidable opponent.  Number six in the world was playing number one.  It was sublime tennis.  The match ebbed and flowed with each player gaining … Continue reading Unfolding plans 21 – I’m not one for using sporting analogies

Unfolding plans 13 – I’m railing against the machine

I’m ranting again.  I’m railing against the machine.  I’m banging on and on about those issues that keep tripping us up, the rocks in the stream that disrupt our flow, the sand in our shoe which causes us to limp and the pea under the mattress that gives us a restless night’s sleep. We had … Continue reading Unfolding plans 13 – I’m railing against the machine

Unfolding plans 12 – are we a bureaucratic nation?

Sugata Mitra is a very interesting man.  Get to see him if you can.  I’ve mentioned him several times both around his school in the cloud work and also the development of self-learning environments.  That reminds me that I must do something about my wish to create a self-learning work environment (number eight on my … Continue reading Unfolding plans 12 – are we a bureaucratic nation?

Unfolding plans 10 – Durham is the ideal place to site your data centre

I’ve been told that Durham is the ideal place to site your data centre.  It’s something to do with the ambient temperature.  You don’t need air conditioning - you just need to open the doors.  Those of you down south paying over the odds for expensive cooling take note.  We’ve been applying this principle in … Continue reading Unfolding plans 10 – Durham is the ideal place to site your data centre