A year of work in progress – day 94

Day 94 – 27 May 2014 Well, that wasn’t the best bank holiday weekend ever. The fact that I was able to clear my inbox should give you some idea. No emails at all, absolute zero. I normally achieve this at the end of the calendar year when things are quiet. It won’t last. This … Continue reading A year of work in progress – day 94

A year of work in progress – day 93

Day 93 – 23 May 2014 I wasn’t sure whether today would count or not. A domestic issue resulted in me, or rather Pam, having to rearrange all my appointments (there were only nine of them and so could have done without) but I ended up doing enough work between times to justify its inclusion … Continue reading A year of work in progress – day 93

A year of work in progress – day 92

Day 92 – 22 May 2014 So, before I get onto today it’s worth recapping on something from yesterday which happened after I went to press. I try to keep my blogs to around five hundred words and I could have filled a book. Over lunch there was a session on the future of the … Continue reading A year of work in progress – day 92

A year of work in progress – day 91

Day 91 – 21 May 2014 Thinking Digital is one of the highpoints of the year for me. This is the third time I have been (it turns out that there have been seven) and I would recommend it to anyone who has any interest in digital and the affect it is having upon all … Continue reading A year of work in progress – day 91

A year of work in progress – day 90

Day 90 – 20 May 2014 This day has been a long time in coming. Number eight in my ten things I was going to achieve this year is to collaborate with another authority and over the last few months we have been working ever closer with our colleagues in Northumberland. Several years ago we … Continue reading A year of work in progress – day 90

A year of work in progress – day 89

Day 89 – 19 May 2014 Over the weekend I managed to finish ‘Managing the customer experience’ by Smith and Wheeler. It wasn’t one of the best for me as some of the stories related to firms that have now passed their prime but it has made me reconsider the relationship we need to have … Continue reading A year of work in progress – day 89

A year of work in progress – day 88

Day 88 – 16 May 2014 I believe the children are our future, teach them well and let them lead the way. How does the song go? When I was at #Dynamo14 Bob Paton, MD of Accenture in the North East (there are a lot of Bobs) lead a session on skills and development. He … Continue reading A year of work in progress – day 88

A year of work in progress – day 87

Day 87 – 15 May 2014 Bob and I had another trip to Tanfield this morning for another two presentations. The rest room or canteen is never the best place to present as it’s not set out correctly and there is a lot of back ground noise from the factory. We split this site because … Continue reading A year of work in progress – day 87

A year of work in progress – day 86

Day 86 – 14 May 2014 Management Wednesday again or should I rename that leadership Wednesday? It doesn’t have quite the same ring. Today was an informal Senior Leadership Team where we get together without an agenda and agree what we are going to talk about on the day. We never have any problem filling … Continue reading A year of work in progress – day 86

A year of work in progress – day 85

Day 85 – 13 May 2014 There are some business names that make me not want to go there if you know what I mean. One of them is the Slug and Lettuce. It’s the name of a national pub chain and there is one of them in Durham near the Gala Theatre and the … Continue reading A year of work in progress – day 85