A year of work in progress – day 87

Day 87 – 15 May 2014

Bob and I had another trip to Tanfield this morning for another two presentations. The rest room or canteen is never the best place to present as it’s not set out correctly and there is a lot of back ground noise from the factory. We split this site because of the numbers and to allow the business to be operational yet we don’t do this for Spectrum or Meadowfield. I need to review the way we deliver the presentations just to make sure we are making the best of the opportunity.

Before we got going Bob and I had a quick game of pool. He potted the most balls but fouled on the black even though he doubled it in to the bottom right hand pocket. Let’s call it a draw.

During the rest of the morning I turned my attentions back to the digital strategy that I’d promised to have a look at way back at the end of February. So much seems to have happened since then to get in the way but I have managed to steel a copy of Northumberland’s draft document which gave me some good pointers.

In the end it didn’t take me that long to come up with a starter for ten. Basically I think that there are five opportunities that lie ahead of us.

Becoming a digital organisation will allow us to transform our working practices and respond to the emerging needs and expectations of our customers, partners and neighbours. To achieve this, we will need to maximise channel shift to digital transactions, improve engagement via digital methods and promote agile working.

Improved broadband through the Digital Durham programme and mobile communications coverage will help us to become a digital place. This will help create a digital economy where businesses can grow on the back of the digital infrastructure and a skilled workforce.

We must focus on digital communities that support the development of the digital skills of individuals to allow them to access the opportunities that digital will provide as well as continue to use technology to create digital wellbeing as part of a wider support package that promotes the health and wellbeing of our communities and families.

See, it wasn’t that hard after all. Once I’d got that straight in my head it was just a question of actions that might fall out. Uncle Bob is happy (no not that Bob)!

I had a Spanish lunch (almuerzo) followed by another presentation at County Hall and a telephony meeting that fell out of one of my recent tier 4 meetings. That reminds me, I haven’t had one of those for a while.

Learning points for today: I can’t play pool with my glasses on; I can’t play pool with my glasses off either but I play better with my left hand and Bob may be a hustler; things that seem hard may not be but the converse is also true and; worrying about something doesn’t help.

Today’s enjoyment rating 9/10 – some good feedback and a nice lunch.

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