A year of work in progress – day 177

Day 177 – 17 October 2014 It was foggy this morning when I work up. Actually it was dark and foggy but by the time I drove down to Durham, later on in the morning, the sun had come out and it was a beautiful day. Have I ever said that I like to think … Continue reading A year of work in progress – day 177

A year of work in progress – day 176

Day 176 – 16 October 2014 Wow! We won something. Perhaps my suit wasn’t unlucky after all. Digital Durham won Collaborator of the Year at last night’s inaugural Dynamites Awards Event held at Newcastle Civic Centre. So we won the first ever award at the first ever event. I was truly surprised (in a genuine … Continue reading A year of work in progress – day 176

A year of work in progress – day 175

Day 175 – 15 October 2014 Today was always going to be a long one. Several months ago we agreed to a Dynamo awards dinner and today it has arrived. It seemed so far away at the time. It is called Dynamites 14 and is to be held at the Newcastle Civic Centre in the … Continue reading A year of work in progress – day 175

A year of work in progress – day 174

Day 174 – 14 October 2014 Today was supposed to be another strike day. It got called off, or rather postponed, at the last minute. Apparently there is a proposal on the table that is to be considered. Because of this I’d a few things in my diary that didn’t really make sense, things that … Continue reading A year of work in progress – day 174

A year of work in progress – day 173

Day 173 – 13 October 2014 When you are reading a book there are three important parts, the first one hundred pages, the middle and the last one hundred pages. In the beginning you’re excited. You’re getting to know the characters and the plot is starting to reveal itself. The middle however is like rowing … Continue reading A year of work in progress – day 173

A year of work in progress – day 172

Day 172 – 10 October 2014 Life can only be understood in retrospect. You can extrapolate all you like but we live in a chaotic system and the past is definitely no guarantee of the future. Last night’s by-election results and the subsequent political machinations are testament to this. Because something has happened does not … Continue reading A year of work in progress – day 172

A year of work in progress – day 171

Day 171 – 9 October 2014 Yesterday’s ICT Awareness Day wasn’t the rip-roaring success that I’d hoped for but it was far from a disaster.   We had a fair number of people come through and some nice compliments. Bob said to me that if we can influence even a small number of people then it … Continue reading A year of work in progress – day 171

A year of work in progress – day 170

Day 170 – 8 October 2014 Are you enjoying Customer Service Week?   Today was another big day for us as we held an ICT Awareness Day in the Durham Room in County Hall. We kept the Senior Leadership Team meeting to a couple of hours to make ourselves available for the event but having a … Continue reading A year of work in progress – day 170

A year of work in progress – day 169

Day 169 – 7 October 2014 Thankfully the mist had lifted as I made my way down from the station, across Milburngate Bridge and up towards the Gala Theatre. It’s an odd thing but the Gala has been the topic of so many conversations in my time at Durham yet I have never been there. … Continue reading A year of work in progress – day 169

A year of work in progress – day 168

Day 168 – 6 October 2014 Happy Customer Service Week! It doesn’t seem five minutes since the last one. Each year the Institute of Customer Service holds a week of events to try and raise the focus on customer service. I think that similar weeks are held in other parts of the world as well. … Continue reading A year of work in progress – day 168