Colchester General Hospital targets improvement

Once again another hospital finds itself in the news because of its target driven culture.  This time it is Colchester General Hospital and follows an inspection by the Care Quality Commission which found inaccuracies in recorded cancer waiting time data at the hospital.  The manipulation of data to give the impression that targets were being … Continue reading Colchester General Hospital targets improvement

Buy more – pay more

The system of commerce that we operate within has the underlying principle that if you buy more then you should pay less.  Buy two get one free.  33% extra free.  Bulk-buy discounts available.  The thinking is that the more that is shipped then the lower the distribution cost, the lower the associated overhead and the … Continue reading Buy more – pay more

Brand aware

Today we have been running a pilot session for our upcoming ICT workshops. These are building upon the successful customer focus sessions we ran last year.  The basic thrust of the event is around our ICT strategy, how this fits in with what the business wants and what our individual roles are in delivering it. … Continue reading Brand aware

Lean your kitchen

I saw an article the other day on whether you can apply lean principles to your kitchen.  It was called  Determining the Overall Productivity in Your (Wife's) Kitchen and came with an amusing video, sepia-tinted to make it look old.  Now I know that lean is more of a way of thinking than a set … Continue reading Lean your kitchen

The road to understanding

The road to understanding is difficult and long but is paved with many interesting and beautiful things.  There are things that are going to whet your appetite, things that are going to distract you, things that frustrate you, things that will lead you up some cul-de-sacs and things that will lead you to true enlightenment. … Continue reading The road to understanding