Day 5 –8 January 2014 Today was a management meeting today. The Project leaders met in the morning, that is the wider management team and the Senior Management Team met in the afternoon. I was asked to give an opening talk to set the scene for the year ahead. This is an abrdiged version, a … Continue reading A year of work in progress – day 5
Channel shift – it has to be more than just about money
I’ve been to a conference on channel shift, encouraging your customers to move to different forms of interaction with your organisation. It was good, perhaps not worth the five hour train ride but you always pick up something interesting from these events. Lunch was nice too. But my gripe was that speaker after speaker talked … Continue reading Channel shift – it has to be more than just about money
Incentive to come together
It has long been believed that larger organisations are more efficient than smaller ones, or at least have greater capacity for efficiency. This can certainly be proven in areas such as use of assets, retention of skills, reduction on overhead etc. but whether such efficiencies lead to greater effectiveness is another story, one for another … Continue reading Incentive to come together
Management speak
I’ve been trying to learn a foreign language for as long as I care to admit. I wish that I had tried harder at school because the older I get the more difficult it becomes. I’ve got by in French, dabbled a bit in Italian, German, Swedish, Icelandic and Portuguese. I have even managed to … Continue reading Management speak
Boredom as a creative force
According to the BBC (March 23. 2013), children should be allowed to get bored so they can develop their innate ability to be creative. Dr Teresa Belton an education expert says that our cultural expectations that children should be constantly active could hamper the development of their imagination. This follows on from a study (presented … Continue reading Boredom as a creative force
Cut cost and save money. Beware of fallacious arguments.
I received this in my email this morning (I’ve removed all reference to the organisation that sent it as that is not the issue): ‘As the [Government’s] Digital by Default agenda moves swiftly forward, it is now more important than ever for the public sector to embrace new digital technologies. According to the Government's Digital … Continue reading Cut cost and save money. Beware of fallacious arguments.
Writing a strategy
It’s that time again, it comes around every so often when I need to write a strategy for the service, the highest level of document that will describe what it is we are trying to achieve over the coming years. It should be quite easy to write but then you have to take into account … Continue reading Writing a strategy
Thoughts from a Guerrilla Worker 