We always try to start our meetings off with some good stories. It gets everything off on the right tone. Brian told us how he had been out doing some mock interviews with some school students and how much he had enjoyed it. Some of the young people were very good while some were less … Continue reading Taking time to get out there
Socitm spells collaboration
There is certainly no shortage of collaboration across our region at the moment. The Dynamites awards last week showed how willing people are to work together and this was followed the next morning by our latest regional Socitm meeting. Graham, Richard and I have had a bit of a campaign to get more numbers to … Continue reading Socitm spells collaboration
Inspiring value trees
Another day, another value tree workshop. OK, it’s only the second one that I have ever been to yet it seems that I am spending more and more of my time thinking about our Inspire programme and looking at modern ways of working and culture change. I’ve blogged about the value tree approach before and … Continue reading Inspiring value trees
Like a dog with a bone
I wonder sometimes if I am stretching myself a bit too thin. Can you be too thin? With so many interesting things to get involved in perhaps I am in danger of being Aesop’s dog, which while carrying a bone, sees its own reflection, tries to grab the reflected bone and loses the real one. … Continue reading Like a dog with a bone
Milestone passed
There is something quite romantic about coming home on the train when it is dark and late. It is still early evening as I write this but we have passed the half way mark and the nights are drawing in. There is still the faint smudge of light in the sky to the west … Continue reading Milestone passed
Crazy systems implementation time
Day 4 of Customer Service Week and it is flying by. Today’s theme, as set by the Institute of Customer Services is Collaboration. On the back of this I thought it would be a great opportunity to go and sit amongst some of my customers. Now this is something I do quite often yet the … Continue reading Crazy systems implementation time
Funployability
Funployability had to be the word of the day. The whole management team had been brought together for a morning of development lead by Darran and Pete, the irrepressible lads from ON-Brand Partners. They had split the group into four and asked each of us to look at a set of questions to get us … Continue reading Funployability