Taking time to get out there

We always try to start our meetings off with some good stories.  It gets everything off on the right tone.  Brian told us how he had been out doing some mock interviews with some school students and how much he had enjoyed it.  Some of the young people were very good while some were less … Continue reading Taking time to get out there

Socitm spells collaboration

There is certainly no shortage of collaboration across our region at the moment.  The Dynamites awards last week showed how willing people are to work together and this was followed the next morning by our latest regional Socitm meeting.  Graham, Richard and I have had a bit of a campaign to get more numbers to … Continue reading Socitm spells collaboration

Inspiring value trees

Another day, another value tree workshop.  OK, it’s only the second one that I have ever been to yet it seems that I am spending more and more of my time thinking about our Inspire programme and looking at modern ways of working and culture change. I’ve blogged about the value tree approach before and … Continue reading Inspiring value trees

Like a dog with a bone

I wonder sometimes if I am stretching myself a bit too thin.  Can you be too thin?  With so many interesting things to get involved in perhaps I am in danger of being Aesop’s dog, which while carrying a bone, sees its own reflection, tries to grab the reflected bone and loses the real one. … Continue reading Like a dog with a bone

Crazy systems implementation time

Day 4 of Customer Service Week and it is flying by.  Today’s theme, as set by the Institute of Customer Services is Collaboration.  On the back of this I thought it would be a great opportunity to go and sit amongst some of my customers.  Now this is something I do quite often yet the … Continue reading Crazy systems implementation time