Day 113 – 30 June 2014 Way back in October we’d planned to do some back to the floor days as part of Customer Service Week. For personal reasons I was unable to complete mine. I know things can take their time in public services but I’ve only just managed to get round to rearranging … Continue reading A year of work in progress – day 113
A year of work in progress – day 112
Day 112 – 27 June 2014 This morning my Windows Explorer wasn’t working. I think that’s what it is called but it’s the application through which you can manage all of your files just in case there is any doubt. For me it is one of the most important applications we have. Rather than throwing … Continue reading A year of work in progress – day 112
A year of work in progress – day 111
Day 111 – 26 June 2014 The Dynamo board went well last night. Justin is doing a great job bringing it all together. We covered a wide range of subjects including the type of governance structures we need to set up, what type of organisation we should become and who needs to be involved. We’re … Continue reading A year of work in progress – day 111
A year of work in progress – day 110
Day 110 – 25 June 2014 Bob said I could use this in my blog. Yesterday afternoon he knocked on the door as I was waiting for a meeting in the Room for Improvement and asked if I could spare a few minutes. At first I thought ‘here we go’ but we cleared up a … Continue reading A year of work in progress – day 110
A year of work in progress – day 109
Day 109 – 24 June 2014 We’ve been running with a simple business model for a couple of years now. I developed it to try and explain in simple terms what we did for our customers. It started out that that we fixed things, maintained things and changed things but after a while we added … Continue reading A year of work in progress – day 109
A year of work in progress – day 108
Day 108 – 23 June 2014 First days back are the worst. After five days off I came back to 746 emails, 597 in my inbox, 28 that I was copied into and 121 in a mass mail box that I’d set a new rule up for. The interesting thing though is that all of … Continue reading A year of work in progress – day 108
A year of work in progress – day 107
Day 107 – 13 June 2014 It is normally me who stands up at the front and does the presentations but not today. The Corporate Management Team do some regular, if not very frequent, state of the nation presentations and go around the various main buildings to talk to the people. Shamefacedly I have to … Continue reading A year of work in progress – day 107
A year of work in progress – day 106
Day 106 – 12 June 2014 Today was another one spent north of the Tyne. That makes two in a row. This morning we had our regular North East ICT Managers meeting and Ian at North Tyneside had offered us a room. It was not worth driving to Durham to come back for half ten … Continue reading A year of work in progress – day 106
A year of work in progress – day 105
Day 105 – 11 June 2014 I’m doing quite well with my paperless adventure. I used a marker pen to make some notes at yesterday’s unconference but I don’t think that counts. As for the organisation though we have light years yet to travel. Janine has been filling in an application to apply for a … Continue reading A year of work in progress – day 105
A year of work in progress – day 104
Day 104 – 10 June 2014 According to Wikipedia, an unconference is a participant-driven meeting. The term "unconference" has been applied, or self-applied, to a wide range of gatherings that try to avoid one or more aspects of a conventional conference, such as fees, sponsored presentations, and top-down organization. This morning we held our first … Continue reading A year of work in progress – day 104
Thoughts from a Guerrilla Worker 