Day 102 – 6 June 2014 There is nothing nicer than left over pie to get you started (that is if you don’t include left over curry but that is not always great if you have a meeting to go to). Pastry must count as one of mankind’s greatest achievements. Today was SOCITM day and … Continue reading A year of work in progress – day 102
A year of work in progress – day 100
Day 100 – 4 June 2014 A hundred days and what have I achieved? I picked up Neil A on the way into work this morning as it is management Wednesday and he lives in Cramlington. Finding one space at County Hall (Durham) is hard enough but finding two would be a miracle. We got … Continue reading A year of work in progress – day 100
A year of work in progress – day 98
Day 98 – 2 June 2014 Today was a game of two halves. The morning was in County Hall in Durham and the afternoon was in County Hall in Northumberland. This is going to get confusing. After a couple of very short meetings about the web and communications for Digital Durham I tried something different … Continue reading A year of work in progress – day 98
A year of work in progress – day 97
Day 97 – 30 May 2014 I’ve started to read ‘Accelerating Health Care Transformation with Lean and Innovation’ by Paul Plsek, a snappy title if ever there was one. It is the follow up book to ‘Transforming Health Care’ about the Virginia Mason approach to serving patients and has reminded me that we still haven’t … Continue reading A year of work in progress – day 97
A year of work in progress – day 94
Day 94 – 27 May 2014 Well, that wasn’t the best bank holiday weekend ever. The fact that I was able to clear my inbox should give you some idea. No emails at all, absolute zero. I normally achieve this at the end of the calendar year when things are quiet. It won’t last. This … Continue reading A year of work in progress – day 94
A year of work in progress – day 93
Day 93 – 23 May 2014 I wasn’t sure whether today would count or not. A domestic issue resulted in me, or rather Pam, having to rearrange all my appointments (there were only nine of them and so could have done without) but I ended up doing enough work between times to justify its inclusion … Continue reading A year of work in progress – day 93
A year of work in progress – day 92
Day 92 – 22 May 2014 So, before I get onto today it’s worth recapping on something from yesterday which happened after I went to press. I try to keep my blogs to around five hundred words and I could have filled a book. Over lunch there was a session on the future of the … Continue reading A year of work in progress – day 92
A year of work in progress – day 89
Day 89 – 19 May 2014 Over the weekend I managed to finish ‘Managing the customer experience’ by Smith and Wheeler. It wasn’t one of the best for me as some of the stories related to firms that have now passed their prime but it has made me reconsider the relationship we need to have … Continue reading A year of work in progress – day 89
A year of work in progress – day 88
Day 88 – 16 May 2014 I believe the children are our future, teach them well and let them lead the way. How does the song go? When I was at #Dynamo14 Bob Paton, MD of Accenture in the North East (there are a lot of Bobs) lead a session on skills and development. He … Continue reading A year of work in progress – day 88
A year of work in progress – day 87
Day 87 – 15 May 2014 Bob and I had another trip to Tanfield this morning for another two presentations. The rest room or canteen is never the best place to present as it’s not set out correctly and there is a lot of back ground noise from the factory. We split this site because … Continue reading A year of work in progress – day 87