Unfolding plans 65 – excite young people about technology

Number one on my list of things to achieve this year was to try and get more women to work in the ICT industry.  We recently interviewed for some apprentice vacancies.  Of the nineteen applicants not one of them was female.  It’s going to be a long shot yet there seems to be some momentum … Continue reading Unfolding plans 65 – excite young people about technology

The internal customer

Treating parts of the organisation as customers in an internal market is a great idea except for one thing – it doesn’t work. Why not?  Before I expand it is worth defining what is meant by a customer and a supplier.  A customer is someone who has a demand for products and services and expresses … Continue reading The internal customer