Unfolding plans 130 – Lean start up

Lean start up sounded an interesting concept.  Justin, one of my colleagues at Dynamo was telling me about it.  In essence I took it to be a way of shaping your business ideas before you get too bogged down in business plans and financing.  It is a way of making sure that your idea has … Continue reading Unfolding plans 130 – Lean start up

Unfolding plans 127 – change management

I’ve got myself a new gig.  Mike from Sogno said that I should get involved with the Change Management Institute and put me onto Craig who organises things locally.  We met up and he’s signed me up for one night only.  It is going to be on the fifth of October at a venue to … Continue reading Unfolding plans 127 – change management

Unfolding plans 86 – no internet access

My WiFi at home is broken. It's like we've gone back to the dark ages if not the Stone Age. Everything I have taken for granted when using my connected devices over the last few years has disappeared. Chickens have come home to roost. I've had to rely on 3G through the phone. I don't … Continue reading Unfolding plans 86 – no internet access

Unfolding plans 65 – excite young people about technology

Number one on my list of things to achieve this year was to try and get more women to work in the ICT industry.  We recently interviewed for some apprentice vacancies.  Of the nineteen applicants not one of them was female.  It’s going to be a long shot yet there seems to be some momentum … Continue reading Unfolding plans 65 – excite young people about technology

The internal customer

Treating parts of the organisation as customers in an internal market is a great idea except for one thing – it doesn’t work. Why not?  Before I expand it is worth defining what is meant by a customer and a supplier.  A customer is someone who has a demand for products and services and expresses … Continue reading The internal customer