There is certainly no shortage of collaboration across our region at the moment. The Dynamites awards last week showed how willing people are to work together and this was followed the next morning by our latest regional Socitm meeting. Graham, Richard and I have had a bit of a campaign to get more numbers to … Continue reading Socitm spells collaboration
Inspiring value trees
Another day, another value tree workshop. OK, it’s only the second one that I have ever been to yet it seems that I am spending more and more of my time thinking about our Inspire programme and looking at modern ways of working and culture change. I’ve blogged about the value tree approach before and … Continue reading Inspiring value trees
A great night at Dynamites16
What a fantastic night it was at Dynamites 16. When Charlie Hoult, the chair of Dynamo North East, the organisation working to grow the tech industry across the region, asked if I would lead on the judging panel for last night’s awards it never occurred to me that standing up in front of everyone would … Continue reading A great night at Dynamites16
Crazy systems implementation time
Day 4 of Customer Service Week and it is flying by. Today’s theme, as set by the Institute of Customer Services is Collaboration. On the back of this I thought it would be a great opportunity to go and sit amongst some of my customers. Now this is something I do quite often yet the … Continue reading Crazy systems implementation time
Now there’s not one toad but two
There is a difference between a frog and a toad but as I’m lying on my back on a rug on the grass and the thermometer is nudging thirty I really cannot muster the enthusiasm to go and find out what it is. Up above me the swifts are drawing patterns in the sky with … Continue reading Now there’s not one toad but two