Sometimes it’s really hard to get your head around what is wrong. On the face of it everyone is working flat out yet everything is not functioning as well as it could. That’s where I have got to with one of my clients and I am left wondering what needs to happen to make change … Continue reading Thousand euro problems
Jugaad the gutter
That piece of gutter had been annoying me for years. Ever since we had the conservatory built at the back of the house I was not able to get to clean it and after a while it had got dirty with algae and moss. I had sat and stared at it for years from the … Continue reading Jugaad the gutter
Solve your own problems
In many of the organisations in which I have worked, whenever we have been faced with a big issue to resolve, someone always pipes up with ‘What do [insert name hear] do?’ The name to insert is our neighbouring authority, our biggest competitor or our most admired organisation. Everyone agrees that a visit to that … Continue reading Solve your own problems
