Jugaad the gutter

That piece of gutter had been annoying me for years.  Ever since we had the conservatory built at the back of the house I was not able to get to clean it and after a while it had got dirty with algae and moss.  I had sat and stared at it for years from the … Continue reading Jugaad the gutter

Solve your own problems

In many of the organisations in which I have worked, whenever we have been faced with a big issue to resolve, someone always pipes up with ‘What do [insert name hear] do?’  The name to insert is our neighbouring authority, our biggest competitor or our most admired organisation.  Everyone agrees that a visit to that … Continue reading Solve your own problems