Es mi primera y quizás la ultima poesia en español. Huella de carbono Transparante pero oscuro, Conmigo todo el tiempo Como un dolor secreto. Intento cambiar la Vida, Andiando en la bicicletta, Es mejor por nuestro planeta, Mas actividad pero menos energía. Quizás porqué soy humano Hay una demanda de consumo. Sigo amaneza el mondo … Continue reading Huella de carbono
Customer training
Today we are trying out our new Customer First training programme as part of our membership of the Institute of Customer Service, prior to it being launched across the wider organisation. It’s all gone very well with a dozen or so willing volunteers getting involved, making positive noises about what is working and constructive comments … Continue reading Customer training
Queue counting
I’m a queue counter. I just can't help it. Whenever I find myself in a queue I need to count the number of people in front of me. It doesn't matter what kind of queue it is, at the airport, in a traffic jam, at the butchers, they are all the same. I don't know … Continue reading Queue counting
The yellow flag
Like a small yellow flower the little flag raised its head just above the side of the road. The passing cars did nothing to disturb its stiff and unfurled banner. Drivers would catch a glimpse of it out of the corners of their eyes as they sped past. Perhaps twenty centimetres tall, its head was … Continue reading The yellow flag
Living in another’s memory
We live our lives in the minds of others, in their memories, in their impressions and in their perceptions. Our lives are amalgams of the pieces of us that people have put together, inside their own heads, pieces of us that they have created. They have built their own sense of who we are, in … Continue reading Living in another’s memory
Reading for pleasure
Today is World Book Day. It is an enormous shame that even today there are hundreds of thousands of people who are still not able to read. In my own County I am told that as many as 30% of adults do not have a basic level of reading ability, they are functionally illiterate. I … Continue reading Reading for pleasure
Being on video
Yesterday was the first time that I had been filmed on a video camera. Not the first time ever, I have been filmed many times on holiday and at weddings and that sort of thing but the first time that I had been asked to sit down and make a presentation in front of a … Continue reading Being on video
The art of the pedant
According to my dictionary, a pedant is a person who makes an excessive or inappropriate display of learning, a person who over emphasises rules or minor details. The word comes from the French pédant apparently or the even earlier Italian pedante, both referring to a teacher or schoolmaster (am I allowed to say master now … Continue reading The art of the pedant
Another business shutting down
There is another shop shutting down in the high street in my own home town. It is a book shop this time. Whilst our town seems to have weathered the financial storm better than most, some recent events have conspired to make business very difficult. Another small business is going and so some more people … Continue reading Another business shutting down
Three wishes
I’m sure we’ve all thought about this at some time or other, the fantasy that we are granted three wishes and what we would do with them. Each of us goes through the same process of trying to identify wishes that you could tell your mother about, that weren’t too selfish, that were somehow good … Continue reading Three wishes