This was another first for me this week. I managed to get a question raised during a live question and answer session at a conference that I wasn’t even at and it was all thanks to social media. I’ve been using Twitter for several years now. I got myself started in order to see what … Continue reading A conference I wasn’t at
Pain now, pain later
We’ve just finished a roll out of a new telephone system. It took over a year and we’ve replaced fourteen previous systems with a single brand spanking internet protocol system. It has been the best of times and the worst of times. People were up in arms. The new system didn’t work. It didn’t do … Continue reading Pain now, pain later
Enabling safe business
It has been another first for me, acting as the compere for a conference. Is compere the right word or should it be chairman, host or even MC? MC Phil – I don’t think so. The conference went under the banner of ‘Enabling Safe Business’ and was focussed on getting the balance right between heavy-handed … Continue reading Enabling safe business
Relativity
Einstein was right, time is relative. It all depends upon what is going on and where you are. We all know that time flies when you are enjoying yourself and can drag on and on when you are in a meeting or doing the ironing (yeah right!). I notice this differential in the speed of … Continue reading Relativity
Writing a strategy
It’s that time again, it comes around every so often when I need to write a strategy for the service, the highest level of document that will describe what it is we are trying to achieve over the coming years. It should be quite easy to write but then you have to take into account … Continue reading Writing a strategy
Thoughts from a Guerrilla Worker 